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Small(er) Industry Businesses customer Service

Yesterday I ordered some reloading gear/supplies from Whidden, Short Action Customs and 21st Century Innovations. First of all their websites are excellent: Easy to read, no Pop-ups, and coherently laid out. My order was immediately reflected in my email, and this AM all three sent me shipping information. What a change from some of the historic Reloading supply BIG businesses. In these times of 'low supply' and the next excuse for bad customer service, it's great to do business with these smaller companies.
 
Yesterday I ordered some reloading gear/supplies from Whidden, Short Action Customs and 21st Century Innovations. First of all their websites are excellent: Easy to read, no Pop-ups, and coherently laid out. My order was immediately reflected in my email, and this AM all three sent me shipping information. What a change from some of the historic Reloading supply BIG businesses. In these times of 'low supply' and the next excuse for bad customer service, it's great to do business with these smaller companies.
If you call and the person who answers the phone can answer your question. You have reached a small company. Use them. Tommy Mc
 

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