Sinclair is a supporter and advertiser on Accurate Shooter, and for that I really thank them. Although I have spent many $1,000's at Sinclair in 2014/15, going forward if Midway has it, that's where I am going to buy. What has changed recently at Sinclair is the ship time. On Monday evening 2/23, a $200+ order was placed online and all the products were in stock. Normally Sinclair sends an auto-response/acknowledgement within a short period...sometimes mins? On Tuesday morning I called and asked if they had received my order. They had the order, but said they have always had a 24-48hr ship policy...really? At the 48 hr. mark this morning, Sinclair did acknowledge the order. If Sinclair ships UPS today, it will not deliver until Monday....a week!
To make sure all was accurate, I just talked to a second Sinclair rep and she confirmed the 24-48 hour ship policy. IMO, fast service is a given in 2015 and is the most important part of the buying decision to many. Sinclair's competition on most products is MidwayUSA (Malcolm Baldrige National Quality Award winner) and Amazon (everybody's competitor). IMO, this is an example of the new financial guys influence at Brownells/Midway...save a few headcount in the warehouse?
PO'ed in TX!
Ben
To make sure all was accurate, I just talked to a second Sinclair rep and she confirmed the 24-48 hour ship policy. IMO, fast service is a given in 2015 and is the most important part of the buying decision to many. Sinclair's competition on most products is MidwayUSA (Malcolm Baldrige National Quality Award winner) and Amazon (everybody's competitor). IMO, this is an example of the new financial guys influence at Brownells/Midway...save a few headcount in the warehouse?
PO'ed in TX!
Ben