siii 10-50x60 and customer service

[stroked96s10]

Bought one when opticsplanet was running a sale, $896. So I mounted on my 700P .223, with burris 2 pc base and signature rings. First trip out, the windage was WAY right, like 5 clicks shy out of adjustment... so I packed up and headed home, only shooting 7 rounds. Got the inserts out, and put 10 moa up front 10 in the back. Went up again. Still way right, barely made a difference. So I picked up a 1 pc base to try out, and still far right but slightly different, with the 0s in. So I had some hope. But then elevation stopped working... so I fired the last round and pack up. I was outside of 30 days return time with opticsplanet so I called sightron, again, after an emailed went unreplied to for 2 weeks and phone calls answered and voicemail not replied to. So FINALLY talked to someone a little bit ago today, and he insisted no questions asked that my receiver is drilled off axis to barrel. The scope is fine he said. Told me the elevation was stopped because my windage was so far to right. I said it didn't work at 0 either. He still fought me, refusing a refund, telling me to sent it back and they'd fix then send back. I said I want a refund. He still refused. He said I should have sent it back to opticsplanet, then proceeded to laugh when I told him I work a 12 hour 28 day swing schedule and have 2 kids so free time is at prime so I don't get a chance to run 40 mins one way to the range enough times in 30 days trouble shoot. So I asked him what was funny and he stopped, silence, said just send the scope back. I said this is unbelievable. So, at this point I guess I'm forced to send back to him at my expense and hope I get a refund. I guess it's possibly the screw holes are tapped wrong but still, elevation stopped working regardless of windage. Have any of you guys experienced anything above? Whether scope or sightron CS? Sorry for the rant, but even for the $900 and time I'm not very happy. I should have stuck with nightforce

 

[jonbearman]

It is indeed not a rare problem. Take your 10 moa and set them so they are half in the bottom ring and the top and arrange them so they push the scope into position. Or maybe your gunsmith could plug and re-drill the holes that are most likely the culprit. Instead of getting upset get the rifle fixed because if it is off that much the screws are out of alignment on the receiver which is not the gunshops fault or optics planet. I would have the gunsmith see what he can do or you could send it to Remington to see if they will replace the receiver with one that is drilled correctly.

 

[tenring]

Try another scope first.

 

[AckleymanII]

It is indeed not a rare problem. Take your 10 moa and set them so they are half in the bottom ring and the top and arrange them so they push the scope into position. Or maybe your gunsmith could plug and re-drill the holes that are most likely the culprit. Instead of getting upset get the rifle fixed because if it is off that much the screws are out of alignment on the receiver which is not the gunshops fault or optics planet. I would have the gunsmith see what he can do or you could send it to Remington to see if they will replace the receiver with one that is drilled correctly.

If you don't listen to this good advise, you may end up in a World Class chasing your tail experience!!!

 

[stroked96s10]

Had the elevation not stopped working, I would have tried another scope on the gun. So, if it comes back and I'm told its good, i'll then get the gun checked out. My biggest thing was the way he talked to me. Like I was lying to him or something, and laughing at me. Really? The scope will be in their hands wednsday so I'll wait to see what they find. Had he been a little more understanding and less sarcastic about things I'd have no complaints. The scope also came loose in the box which struck me odd. Even the el cheapo scopes I bought came with foam squares. Struck me odd. So I packed it up tight in the box as well as the bigger box.

 

[DJSBRS]

I would check and see if someone still made wind age adjustable bases. Remington was known for alignment issues.

DJ

DJ's Brass Service

 

[Eraser]

I had the very same problem with a Rem 700. With a zeroed scope mounted, it would shoot
30 minutes right at 100yds. Mounted another scope, same thing. New base, same thing.
Finally corrected it with a set of Burris Signature Zee Rings and the moa inserts. Got it to within an inch of center, good to go.

 

[JRS]

Sightron's lifetime warranty is no different than any other. If it fails due to materials or workmanship, they will repair or replace it. Demanding they refund your money was the wrong way to approach it. Unless they are given the opportunity to evaluate it, how are they to know you didn't cause the damage (if there is damage). Nightforce would be no different. If for some reason you simply don't like the scope, you would need to contact OpticsPlanet about a refund.

 

[savageshooter86]

Interesting. My scope had "issues", turned out I had inserts that were not made correctly from Burris. Sightron had me ship it to them. They tested it A's tech even asked permission to take to range on his rifle and see if it still had issues. After two weeks they sent it back and told me everything checked out. They were correct, Burris was at fault

Nothing but great experience with their customer service

 

[Riesel]

OK, I'm going to jump in here. I bought a 10-50 Sightron from someone on this forum about a long time ago. Put it on my Savage rifle and went to sighting it in. It was all over the place and when I would move one adjustment the other would move. Sent it back to Sightron. A week later a very nice person form Sightron called and explained the problem, the windage was waayy out in left field and when adjustments are cranked to the far side they begin to effect the other cross hair (?????). He said they had made some sort of small optical adjustment that was a little off and re-centered the cross hairs. I put the scope back on the rifle using Leopold mounts and bore sighted with the base windage adjustments. When doing the final sighting in, I used the base adjustments until 2 MOA and finished with scope adjustments. All adjustments worked great. The Sightron person told me that there isn't a lot of MOA adjustment in that scope (Again ?????). Later, I put the scope on a Remington 700 with Leopold mounts and it was already within 2 MOA of being sighted in.
I found the Sightron people pleasant to work with and would give their CS high marks. Rifle manufactures, on the other hand, can be a bit difficult.
Just another observation.

 

[stroked96s10]

I understand the variables here. Again, my biggest issue was how he TALKED to me... I'll wait for it to come back and go from there.

 

[tarzan]

had 4 10x50 sent one back they sent a 5 shot target back with it and said it was good to go inch and one half inches at 100 yrds no longer have there scopes

 

[Rustystud]

Rifles and Scopes that want sight in:

Lets say I have a working knowledge of Rifles(taken for granted).

I live in Youngsville, NC and Know the folks at Sightron (Allen Orr) a top notch guy who has forgotten more than most about scopes.

We eat breakfast regularly and collaborate on scopes and rifles regularly.

Statistically their SIII scopes are not the problem and the scope base holes in the rifle are not the problem.

Recently I have a customer send me a rifle with scope (Bushnell Scope) mounted to be trued and timed. The customer rifle had Buris Signature DeeZee rings because he said the scope did not have enough windage to compensate for the misalignment of the base holes.

I took the Bushnell scope to Allen Orr's house and he put it on a Columnator where he centered the reticle and did a box travel test. Allen reported to me scope was working as specified. He centered the Reticle and returned the scope to me.

The scope bases had been attached with locktite from hell. I had to machine the screw heads off to get the base off. After cleaning up the action, reaming the bolt race, replacing the bolt body, bolt head, re-tapping the screw holes, tenon, and barrel nut. I cleaned the bottom of the base and reinstalled the scope base with new screws then installed my own Sightron 24 power scope mounted in Ken Farrell Rings. I bore sighted it at 25 yards and had the scope sighted in with three shots. I moved to 100 yards and shot three sub. .3 moa five shot groups. I returned to my shop. I removed the Burris Signature Dee Zee Rings and replaces them with Tactical Precision Rings. I returned to the range and bore sited the rifle and with the customers scope shot three more sub. .5moa five shot groups.

I can't say it was the rings, but the rifle is shooting pretty damn good now.

I will say that I see more sight in issues with Savages where the scope base holes are well aligned, but the barrel's bore is not aligned with the action. The floating bolt heads and barrel nut attachment can be a god sin or a curse.

Savages shoot well more times than not.
Nat Lambeth

 

[stroked96s10]

I got the scope back, he said something was .75 out, I forget what it was but it said the problem I had is elsewhere and scope is fine. So I guess I'm back to where I started. I'll take it up to the range, same setup and see what I find. Bring along my inserts and 2 piece bases, try every option before I get new rings. If none of that works I guess I'll call remington.

 

[madmixerman]

I had the same windage problem on a custom actioned rifle using a Leupold competition scope. I tried the Burris rings with inserts & gained very little windage. I ended up having my gunsmith making a custom set of Leupold windage adjustable bases; as they aren't commercially made for that action. Anyway problem solved.Try a set of Leupold bases,worked for me.

 

[GAnderson]

The easiest, quickest and simplest thing would have been to just put 4 scope base screws in the holes in the receiver and take a straight edge and run it along the sides of the screws....in all probability the front holes are mis-aligned....this was prevalent on Remington actions for a long time. I would have taken several people's advise on this from the beginning just if for nothing else but to rule out this probability. Been there and just had gunsmith drill out to oversize and amazingly it fixed the "scope" problems.

Gene

 

[bdale]

Had a similar problem with a new build on a Remington action, I have 3 Sightron 10x50x60 scopes 1 is on my target rifle and the other two are waiting on builds to complete that I have under way. Wanted to shoot the Remington action so I decided to mount one of the Sightrons temporarily to it to see how it would shoot. I have the bore sighting system that goes into the chamber like a round and shines down the barrel. I have a target about 15 yards away on my basement wall and when I put the red laser dot on the bull and looked thru the scope it was approximately 1and 1/2 inches to the right, this was one of the brand new scope that has never had the adjustments messed with,so you know that at 100 yards this is going to substantially further to the right, so I decided to mount the other new scope and see if there was any difference, mounted the other one same thing, even changed the base, still to the right, so I have come to the conclusion that a lot of the Remington actions have their mounting holes taped off center. The way I compensate for this is I use a one piece base with the turn in ring on front and wind-age ring on the rear that adjust left or right to alleviate this problem, also use Burris Zee rings so if you don't get the rings perfectly straight the inserts self center and don't put marks on your scope

 

[stroked96s10]

I'll check the screws and see what I find. Thanks for all the advice guys.