I have never dealt with these guys before however I just tried calling them to talk about getting a barrel and they simply picked up the phone and then hung up. What happened to customer service? Hell I'd rather be placed on hold. I double checked the number and tried again just to make sure and they are at least consistent. I think I'll take my money elsewhere. Has anyone had this same level of "service?"
Sharps Shooter Supply
- Thread starter wvuredneck09
- Start date
I just find it terrible that they would hang up on a customer, have heard great things, called them first as a result but my oh my.
Re: Sharps Shooter Supply Sucks
They are slow...but worth the wait. Fred has timed, trued, installed Evo trigger and Brux barrels on two of my Savage F12s. Exceptional work if you can wait.
Chip
They are slow...but worth the wait. Fred has timed, trued, installed Evo trigger and Brux barrels on two of my Savage F12s. Exceptional work if you can wait.
Chip
Geronimo Jim
Gold $$ Contributor
Re: Sharps Shooter Supply Sucks
If I were in the accuracy business, I would monitor this site or have a friend or two do same.
If I were in the accuracy business, I would monitor this site or have a friend or two do same.
Re: Sharps Shooter Supply Sucks
keep trying i just went through this same thing except i never got anyone on the phone until the last minute when you do get to talk with them you will forget about the rest i couldnt hardly get him off the phone real nice man barrel arrived when he told me it would not only that he called me the day it left & then again about the time it arrived just really busy people but it will be worth it regards shooter63
keep trying i just went through this same thing except i never got anyone on the phone until the last minute when you do get to talk with them you will forget about the rest i couldnt hardly get him off the phone real nice man barrel arrived when he told me it would not only that he called me the day it left & then again about the time it arrived just really busy people but it will be worth it regards shooter63
Re: Sharps Shooter Supply Sucks
To each his own, and if you don't like the service at Sharp Shooters Supply, then go elsewhere. But Fred and Lisa deserve better than your quick "sucks" assessment and it makes a misrepresented title for a post. You have no idea if they "suck" because you apparently haven't even talked to them. SSS has a tremendous reputation as one of the premier Savage 'smiths in the country.
Every reputable gunsmith, barrel maker, action maker, etc., that I know of is booked solid, working day and night, and usually not available for cozy chats on the telephone every time the phone rings.
Feel the peace and get in line ...
To each his own, and if you don't like the service at Sharp Shooters Supply, then go elsewhere. But Fred and Lisa deserve better than your quick "sucks" assessment and it makes a misrepresented title for a post. You have no idea if they "suck" because you apparently haven't even talked to them. SSS has a tremendous reputation as one of the premier Savage 'smiths in the country.
Every reputable gunsmith, barrel maker, action maker, etc., that I know of is booked solid, working day and night, and usually not available for cozy chats on the telephone every time the phone rings.
Feel the peace and get in line ...
NorCalMikie
Gold $$ Contributor
Re: Sharps Shooter Supply Sucks
Over the last 5 or 6 years that I've delt with them, NEVER had a problem. Email gets a reply when they have a chance.
They're always busy. Speaks well for the work they do. 8)
Over the last 5 or 6 years that I've delt with them, NEVER had a problem. Email gets a reply when they have a chance.
They're always busy. Speaks well for the work they do. 8)
Guess I just caught them on a bad day, sounds like I should try again on another day. I have heard nothing but great things about them and this just goes to show that, many coming to their defense.
Geronimo Jim
Gold $$ Contributor
Re: Sharps Shooter Supply Sucks
I figured they were very busy. That is why I said I would get a couple of friends to monitor the sites.
Terry said:
I figured they were very busy. That is why I said I would get a couple of friends to monitor the sites.
I have *never* been able to get SSS on the phone, and I've tried many times.
I have been able to exchange emails with Lisa before...sometimes she responds within a couple hours, other times I've never gotten a response.
No doubt Fred does good work, but the OP wouldn't be the first person who couldn't get in contact with SSS to give them business.
...there's always Kevin Rayhill, he'll talk your ear off!
I have been able to exchange emails with Lisa before...sometimes she responds within a couple hours, other times I've never gotten a response.
No doubt Fred does good work, but the OP wouldn't be the first person who couldn't get in contact with SSS to give them business.
...there's always Kevin Rayhill, he'll talk your ear off!
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