Hey folks - Bit late to the party, but we were Googling ourselves and saw this thread.
Never heard of us? We're pretty new, we launched at the end of 2020 selling on GunBroker, then launched our own site around March 2021. We also don't advertise much, outside of listing our products on Gun Deals and AmmoSeek (we're doing an experiment with some Google ads at the moment but they keep pulling them down because they're upset that we have ammo listed on our site).
We're based in Seattle, and operate a mixed business model of shipping stock from our own warehouse, and drop-shipping from a bunch of suppliers around the US, so that we can aim to be cheap and fast. About 60-70% of our orders at the moment are shipping same or next business day, with the rest going out within 4 business days. Sometimes one of our suppliers may end up with a backlog (COVID, surge in orders for various reasons, one supplier tried to upgrade their warehouse system and it didn't go smoothly) so we always try to let folks know if there orders will take any longer than that to ship.
We don't have a customer service phone number, mainly because we're an extremely small team that works on a flexible schedule, designed to ship orders fast and provide email support coverage for as much of the day as possible. Right now there's just no way our team could be in a position to answer phone calls, and we'll look into what number our credit card processor is handing out, as it should have gone to voice mail explaining how to contact us.
Our About Us page has links at the bottom to all the places that we know of where people leave us reviews:
https://saintbarbsbullets.com/about/. Between all those channels there's over a thousand reviews which hopefully shows we're not a scam, but always happy to answer any specific questions or concerns, and the best way to get us is
talktous@saintbarbsbullets.com
For availability of anything, like the
https://saintbarbsbullets.com/product/hornady-bullets-7mm-284-cal-120gr-v-max-100ct/, there's a 'Join Waitlist' button which will fire off an email to you when we get stock. We've never sent out any advertising emails, and if we do it would have to be for a VERY good reason, so the only emails you should get from that are for stock availability on that specific product.
Thanks,
Brendan (Owner)