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Repair for a Leupold VX-3 4.5-14 30mm AO, premier reticle

Hi, my Leupold with a Premier reticle and dots out to 800 yards just went wacko and Leupold won’t touch it. I see online “Iron Sights Repair”, anyone use this company or know of someone else? Do you guys ever trash a scope? Thanks, clock
 
Leupold won't touch it? Tell me more! That doesn't sound like Leupold
From my understanding Dock Thomas and Leupold had a “falling out”. After that Leupold refused to honor their guarantee. I called Leupold about my Premier converted Leupold scopes and was told they were my responsibility. They would not touch them.
 
Leupold won't touch it? Tell me more! That doesn't sound like Leupold.
When I talked service tech, he said Premier glues things back together and they don’t want to take the risk of damaging the scope during repair.
 
From my understanding Dock Thomas and Leupold had a “falling out”. After that Leupold refused to honor their guarantee. I called Leupold about my Premier converted Leupold scopes and was told they were my responsibility. They would not touch them.
If true I think Leupold has dropped the ball for the end user....again. If they led people to Premier and told them it was ok, they would service it, they should stand that ground forever or until the parts are gone. Not nice!
 
many years ago i had a reticle break that premier had installed. they would not fix it and neither would leupold fix what had been modified by the user.

eventually premier agreed to remove the boost so leupold would fix the reticle. only dick thomas would do the removal and he was in the sandbox playing with sniper stuff.

but a tech told me all that they would to is heat the boost piece with a torch until the loctite melted and unscrew the boost with channel locks. he told me what loctite they used and what temp it would release at. i tried but was afraid to get it hot enough so i sent it to premier. many weeks later it came back with the boost removed and leupold put a new reticle in it.

later i had cheryl at optical services add several dots and lines to the reticle for varmints.
it is now a great 6.5-20x scope.
ray
 
If true I think Leupold has dropped the ball for the end user....again. If they led people to Premier and told them it was ok, they would service it, they should stand that ground forever or until the parts are gone. Not nice!
Welcome to 2010? Actually I think it was before that Leupold quit honoring Premier boosted scopes because they couldn’t disassemble them….

Now what I have heard, which if I had one I’d call first to verify, is if it is a Leupold problem they will replace the scope with the closest product they have to it.

There are a lot of manufactures who will not warranty their product when modified outside of their purview, even if the modification is a wink and a nod from them or from a modifier who only works with that manufacture.

Leupold is a fantastic company who still stands by their product.

I just wish they would open the custom shop back up….
 
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Only problem with opening the custom shop back up is that prices would make mods on older scope cost prohibited. Now new purchases direct from Leupold modded before delivery may or may not be cost prohibited, depends on if they charge reg price plus modding price or cut you some slack.

Frank
 
If true I think Leupold has dropped the ball for the end user....again. If they led people to Premier and told them it was ok, they would service it, they should stand that ground forever or until the parts are gone. Not nice!
People make decisions then want someone else to bail them out. Show me an ad where Leupold is suggesting somone goes to Premier. There are none. Leupold did not drop the ball. The consumer had the item modified for something it was not designed for. Its on him not the manufacturer of the original product. Of couse in todays world it is not fashionable to bear the responsibility of ones own decisions.
 
The Premier customers played by the rules. The rules were changed after the fact by Leupold.

It's not like customers chose to have their scopes modified and then expected Leupold to service any issues. Leupold expressly acknowledged that Premier modified scopes would be covered by their warranty.

You could also buy a new Leupold scope directly from Premier with the modifications done to it, which is where my Leupold/Premier scopes came from. At one time, there was actually a printed statement to that fact from Leupold directly. In fact, I have it here in the original Leupold box and paperwork for a scope I purchased directly from Dick Thomas at Premier.

At the center of Leupold/Premier splitting the sheets was the reticle work Premier was doing for Leupold for their extremely lucrative military contracts at the time. With a management change at Leupold, that work all came in-house (with terrible results) and the rug got pulled from under Premier. Leupold owners with Premier modifications got left out in the cold as a direct result of Leupold's decision. Collateral damage.

Dick and his son went on to market their own line of very, very high end tactical scopes. In about 2013, the assets and intellectual property of Premier were acquired by the parent company of Tangent-Theta scopes.

Dick Thomas was a good man that helped me quite a bit. He fitted a set of two heavy leaf springs to the erector assy. on a M8 series 6X42 A.O. scope for my Hunter Benchrest gun that addressed all sorts of tracking issues that had me chasing my tail for a full season. That, along with a double glued .375 dot and a fine tuning the w/e adjustments from 'big' 1/4" adjustments to 'big' 1/8" adjustments finally gave me my confidence back in the gun and helped me win the IBS Hunter National Championship that season.

Good shootin' :) -Al
 

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