Vamike9
Silver $$ Contributor
Long story short, I've been in or around the firearms community for most of my life.
I've seen the good, bad and the ugly...
Primary Arms recently took in a damaged optic that someone sent me from another selling forum.
The optic still worked but the prior user had severely overtightened the scope ring caps resulting in a partially dented scope main tube?... yeah, I thought the same thing.
Nonetheless, contacted PA to see what I could do, and to my surprise they sent out a free shipping label, took it in and upgraded me to a newer better model at no charge!
This happened in about 2 weeks, very fast turnaround under this Covid19 thing.
I just had to tell you guys that PA is awesome!
Take care
Mike
I've seen the good, bad and the ugly...
Primary Arms recently took in a damaged optic that someone sent me from another selling forum.
The optic still worked but the prior user had severely overtightened the scope ring caps resulting in a partially dented scope main tube?... yeah, I thought the same thing.
Nonetheless, contacted PA to see what I could do, and to my surprise they sent out a free shipping label, took it in and upgraded me to a newer better model at no charge!
This happened in about 2 weeks, very fast turnaround under this Covid19 thing.
I just had to tell you guys that PA is awesome!
Take care
Mike
