Hello all:
For the first time in an lengthly shooting HP shooting career I sent a barrel back to the manufacturer. The barrel would not group with known sights, known loads, and known action/bedding. Also, the barrel was recrowned to rule out that possible issue.
I contacted the manufacturer who said to return it. Since then I cannot get an answer to repeated e-mails and phone calls. I was very polite and just wanted to know if they had received the barrel; and if I would be getting a replacement (not pressing for immediate time frame).
I just wanted a brief "yes" or "no"-but can't even get a response.
For comparison I called Hart and Krieger-they immediately answer their phone and are happy to quote (projected) delivery times.
Any advice-should I just write this manufacturer off and forget about it?
Thanks,
Chuck
For the first time in an lengthly shooting HP shooting career I sent a barrel back to the manufacturer. The barrel would not group with known sights, known loads, and known action/bedding. Also, the barrel was recrowned to rule out that possible issue.
I contacted the manufacturer who said to return it. Since then I cannot get an answer to repeated e-mails and phone calls. I was very polite and just wanted to know if they had received the barrel; and if I would be getting a replacement (not pressing for immediate time frame).
I just wanted a brief "yes" or "no"-but can't even get a response.
For comparison I called Hart and Krieger-they immediately answer their phone and are happy to quote (projected) delivery times.
Any advice-should I just write this manufacturer off and forget about it?
Thanks,
Chuck