Some of you might remember the post about the 1071 yard prairie dog kill last spring. That gun had a Krieger barrel and it shot so well I wanted to try one for myself. Well, I guess it can happen to anyone and it happened to me. I got a Krieger barrel that would not group like it should have, so I sent it back to Krieger. They identified a problem with it that my gunsmith could not have detected, so they replaced the barrel. They even chambered the new barrel for me with my reamer when I complained that I would have to pay my gunsmith again to get it chambered. There was a problem with the reamer, too, and I had to get that replaced by the mfg. as well.
There were issues with the new barrel also, and the reamer still was not right, so I had to get both replaced again. I just wanted to publicly thank the quality assurance guys at Krieger for their outstanding response to my concerns and not giving up on me until I had a barrel that was exactly the way I wanted it, and at no extra charge to me! They even went as far as to shoot a few groups with the final barrel to make sure it was grouping before they sent it to me. I loaded up 20 rounds and sent them. The Krieger guys broke in the barrel with them and sent me the targets to prove that this barrel was doing the job. Now, that's what I call above and beyond!
It's good to know that the barrel and reamer companies are standing behind their products 100%.
Thanks guys!
There were issues with the new barrel also, and the reamer still was not right, so I had to get both replaced again. I just wanted to publicly thank the quality assurance guys at Krieger for their outstanding response to my concerns and not giving up on me until I had a barrel that was exactly the way I wanted it, and at no extra charge to me! They even went as far as to shoot a few groups with the final barrel to make sure it was grouping before they sent it to me. I loaded up 20 rounds and sent them. The Krieger guys broke in the barrel with them and sent me the targets to prove that this barrel was doing the job. Now, that's what I call above and beyond!
It's good to know that the barrel and reamer companies are standing behind their products 100%.
Thanks guys!