About a month ago I ordered a RCBS Chargemaster Combo from Mid
South Shooting Supply. Within a week the scale started to drift like crazy. I looked at RCBS's return policy and I would have to pay the shipping to them plus give them a check for $40 for return postage. So I called MidSouth, explained that I didn't think that I should have to pay again to get a working product! They agreed and, sent a call tag then sent me a New unit all on ther dime! Now that's SERVICE!!!
It's unfortunate that the middle man has to pay when the manufacturer sends out bad merchendise.
Thank You Mid South, You will be seeing more of my money soon!
South Shooting Supply. Within a week the scale started to drift like crazy. I looked at RCBS's return policy and I would have to pay the shipping to them plus give them a check for $40 for return postage. So I called MidSouth, explained that I didn't think that I should have to pay again to get a working product! They agreed and, sent a call tag then sent me a New unit all on ther dime! Now that's SERVICE!!!
It's unfortunate that the middle man has to pay when the manufacturer sends out bad merchendise.
Thank You Mid South, You will be seeing more of my money soon!