Bought this press a couple years ago off a guy on this forum. I was pretty happy happy with it until recently. I sheared off the end of one of the hinge pins when the clip came off. I was thinking no big deal I'll just email them and purchase another pin. We'll I was told that they couldn't sell me a new one because I was not the original owner. To be honest I was kind of shocked by their reply. Sure I can have one made but that is pretty bad customer service. Should of just bought a Forrester. Just wanted to let everyone know about their customer service.