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customer service

So I placed an order with Stocky's for my new B & C stock for my Savage on 3/28 and told it was in stock and would ship that afternoon. I elected to pay for the UPS 3 Day service to ensure that I would have the stock to use for the following weekends shoots. Well I am currently still waiting for my stock. Evidently they are changing their warehouse location from Florida to Colorado. And decided to ship my stock from FL to Co before shipping to me. And the only answer I can get is that I will get 3 Day shipping once it arrives in Co. Amazing, don't get me wrong the people are nice, but I should have been informed of this prior to my purchase and not after the fact. Still waiting to be contacted by someone who can actually help to resolve the issue. I am begining to lose my patience. >:( I was told it would be there by this last Tues. and now I am told it is still not there for them to send to me.
 
dido---happened to me also---they acted as if it was my tough luck---never again
 
Yeah I have once again learned another lesson. I will never buy from stockys again. As of last evenimg they still do not have a clue where their truck with my stock is. Not sure what freight company they are using. But you would think in this day and age you could find out. At least they say that my stock will ship NDA to me and I will be credited for the shipping I paid for. >:(
 
crem1 said:
Yeah I have once again learned another lesson. I will never buy from stockys again. As of last evenimg they still do not have a clue where their truck with my stock is. Not sure what freight company they are using. But you would think in this day and age you could find out. At least they say that my stock will ship NDA to me and I will be credited for the shipping I paid for. >:(

They know exactly where it is. on back order cause they never had it in the first place. There are a hundred people with the same story that you posted. I was one of them too. Took me 3 months. I was told, "It's a custom color". then I was told, "yours shipped some where else, we will a have to order you another one". Funny how when you call to order, it's always in stock.
 
yeah it is begining to sound like that. One of the reasons that I went with the plain black stock for a reason. it is starting to get more than stupid.
 

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