my old cm went south and RCBS sent a new one. this one is throwing short 8 out 10 loads. i called RCBS and they emailed the instructions to speed up the cm..the problem it's a DOC file that I can't seem to open with the windows vista home edition i run. i was able to save the doc file to my desk top ' but can't get it to open. i called RCBS back and asked if it could be sent in pdf format..it won't convert..anybody know how to open this file ?