Deadmeat1899
Silver $$ Contributor
I just wanted to give a shout out and a "Big Thank You" to the guys at Bat Machine. I called in about a broken extractor for my Model M action. I had a brief discussion with Ernie and he had me setup to receive the parts I needed to make the necessary repairs to my bolt. This all took place on Monday morning at or around 10 AM. I was preparing to return to work Tuesday afternoon when the Fed Ex driver appears and drops off an envelope. ( I am located in the center of Texas) I was very much surprised when I found it to be the parts I had ordered the morning before. I have and still do work in the business where customer service defines your company. I want to commend the folks at Bat for what can not be considered anything less than superior customer service. Thank you again Bat. Service like this guarantees that next sale. JOB WELL DONE!
Thanks
Barry
Thanks
Barry