dm.oakes
Lead thrower
I wanted to say a big thanks to Frank @ Bartlein Barrels. I started a conversation with him back in late October of last year about purchasing a new barrel. We had a variety of back'n'forth emails answering a great number of my questions, all were very prompt and very helpful.
Fast forward to earlier this week, I reply to the original email thread and again he is incredibly quick to respond to my further questions. Got everything sorted out and figured out the best barrel for the solution I wanted (.308 F/TR). Finished up the last few details on the phone today and got it ordered. He was also able to direct me to a gunsmith local to the Seattle, WA area to get it installed for me.
As this is my first venture into anything custom (barrel, action, etc) I will say that his patience, knowledge, and time was very much appreciated! It's nice to see that great customer service is alive and well in companies today.
Fast forward to earlier this week, I reply to the original email thread and again he is incredibly quick to respond to my further questions. Got everything sorted out and figured out the best barrel for the solution I wanted (.308 F/TR). Finished up the last few details on the phone today and got it ordered. He was also able to direct me to a gunsmith local to the Seattle, WA area to get it installed for me.
As this is my first venture into anything custom (barrel, action, etc) I will say that his patience, knowledge, and time was very much appreciated! It's nice to see that great customer service is alive and well in companies today.