I'm really sorry to hear your story.......you didn't at one point piss your UPS driver off did you? I only ask that because I was a driver for UPS, started in 1977 and thankfully I'm out of it now, but some people get different treatment based on their personality. I am by no means saying its your fault, but in the real world it happens.
Aside from that you have to look at the big picture.....its that time of year when things get really crazy, it usually starts before Thanksgiving and will continue until the 24th.
Let me give you some incite as to what its like on any given day this time of year, I'll use my old route as an example. During the normal time of the I drove 120 miles a day, 80 being internal mile at speeds of 25 to 35mph, the other 40 were to and from miles at 60 mph, 90 stops with about 115 packages delivered. I had 8 on route pick-ups which yielded about 10 to 15 packages daily, this was considered an 8 hour day according the computer. Every route has a different time allowance based on that particular route. Now here's a day during the Christmas season, 165 miles, 275 stops, 375 to 425 packages, and I was allowed to use a helper for only 5 hours......fun times. There's nothing like getting home from work at 10:30 at night. I've been out of the mix for 5 years and I still hate Christmas.
Most people see a UPS driver for a minute to minute and a half, some probably think we drop off their package and then go home and drink beer the rest of the day, that's far from the truth. My driver dropped off a package Thursday night at 9:15pm, I told my girlfriend that if our house was his last stop and he had no lunch left that he wouldn't get off work until 10:30, how do I know......its my old route.
Bottom line is, the drivers for all the major carriers are doing the best they can, its easy to point fingers but until you have done the job, (and some can't) a person has no idea of what this job entails.
If I made anyone mad.....sorry, but I've been there, done that.
Mark
No issues, here.
