New Savage - Dissappointment!

Discussion in 'Main Message Board' started by 00Scot, Sep 7, 2011.

  1. 00Scot

    00Scot

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    ok so here is the story,

    I went in to my local gun shop today to start the paperwork on a New Savage Model 10 Predator Hunter Brush. It came in yesterday so I wanted to take a look at it and get the paperwork done to start my waiting period. But after looking at the gun I noticed a few things....

    First - the scope was mounted and bore sighted, but it was on cockeyed. The vertical line on the duplex was off center. (ok not that big of a deal. Loosen some screw, straighten the scope, and so on)

    Second - the trigger was set to 1.25lbs. Now this is an Accutrigger and I know its adjustable. But come on, on a Hunting rifle you (Savage) as a company are going to send out a hunting rifle with a 1.25lb trigger. Are you crazy? I usually like a 2.5-3lb trigger on my hunting rifles. A little light for a hunter for some peoples tastes but I am used to it and feel safe with it. But as a major rifle manufacturer is it really a good idea to send out your hunting (specific) rifles with that light of a trigger?

    Third - The Accutrigger would get hung up. I cycled the bolt to test the trigger the first time and that was how I found out that the trigger pull was so lite. That was when I had the shop owner grab a scale to test it. So we tested it three times and took an average. 1.25lbs, WOW But back to the accutrigger problem. I cylced the bolt a second time, no problem, then a third time and it locked up. It felt like the accutrigger was hitting the metal portion of the trgger itself and locking itself out from being able to travel between the opening in the center of the trigger. So I checked closely to see if that was what was happening. Nope. No such luck. the accutrigger just wouldn't budge. I removed the bolt and tried it again. Worked fine. So I cycled the bolt and checked again. Out of ten attepts it happened another 4 times. No idea what was going on there. Nor did the gunsmith/store owner.

    ok, at this point I'm thinking three strikes and you are out. but it gets worse. Now if this was the Axis line then maybe I can over look a couple of these faults. But this is nowhere near the bottom of the Savage line in quality or price!

    Fouth - the camo dip on it was bad. There were white spots where the camo did not get down into the checkering on the stock. And other parts where it just looked like the camo job was done very hastily without taking the time to make sure that it was done properly. There were about 8 or so spots where the camo did not adhere to the stock. Ok so maybe I'm being picky. But when I'm paying that much for a rifle I do not want one that looks like it was made by a inexperienced or careless factory worker.

    Fifth - the recoil pad was installed incorrectly. Now I have seen a number of botched recoil pad installs. Hell I have even received a horrible recoil pad install myself. So maybe I'm a little sensitive about the issue because of my past experiences in this department. But this one was installed about 1/4 inch too low. It has a 1/4 inch gap at the top and it stuck out by 1/4 inch at the bottom. How does shite like this leave the factory and not get picked up by quality control? I just don't understand it!

    6th - The Savage Arms website lists this rifle as coming with a detachable box magazine. The one I received today had a blind magazine. Meaning no detachable magazine. No BDL style opening bottom metal either. It was a fixed ADL style set up. This is NOT what I ordered. I used the exact SKU from the Savage website and gave that to my gun shop to use for the order. The SKU on the box of the rifle that showed today matched the SKU from the website. The one that showed up today was the correct SKU. But did not have the detachable magazine! WTF?

    I fell in love with this rifle after much deliberation and after a couple long threads on this site discussing the choice of this rifle over a Remington 700 and a Howa. Now I'm wondering if I made the wrong discussion.

    I have heard of people getting Savages that were extremely accurate, and some that were not so accurate. But I have not heard stories of people getting a very poorly rifle. But I also never researched the subject. I never thought Savage would allow such a poorly made rifle to pass quality control at the factory. Maybe they just don't have a quality control department. If they do you couldn't prove it by what I saw today.

    I had the owner send the rifle back and have a new one sent out. But I have lost a good deal of confidence in Savage as a company. What do you all think I should do? What would you do? Should I be worried? Should I even consider staying with Savage for this new rifle?
     
  2. Tozguy

    Tozguy

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    jUST WONDERING WHAT KIND OF DEALER YOU HAVE THERE!

    Was the box openned when you got it and was everything wrapped up like it is supposed to be from the factory? Did the serial number on the box match the serial number on the gun? Was the scope part of a Savage combo deal or was it put on by the dealer? I didn't see what you saw but I would suspect someone messed with the rifle and is trying to pass it off on you.
     
  3. gunsandgunsmithing

    gunsandgunsmithing The best tuners and wind flags on the market Gold $$ Contributor

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    While your experience sounds a bit extreme, fit and finish have never been Savage's strong suits. That usually comes when you shoot it. As for the trigger, it sounds like the sear was being released by the trigger. With the accutrigger, the button in the middle of the trigger is a lever that blocks the sear before it falls far enough to let the gun fire unless it's depressed. When this happens, it locks the trigger up and needs recocking to reset the trigger and sear. I suspect this is what yours was doing. A simple adjustment would likely take care of it. Mostly, I'm surprised to
    "gunsmith" didn't mention this.
    I don't blame you for being disappointed. Sounds like you got a Monday or Friday gun. --Mike
     
  4. CaptainMal

    CaptainMal Silver $$ Contributor

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    Ouch.

    Sending it back was probably the right thing to do. Your description was quite informative as surely was your appraisel. Can only assume Savage will have some feedback to you and/or the shop. Curious what that will be.

    Different people have different standards for what is a decent rifle. At my hunting camp most all the hunters there use guns I would not remotely consider "good". They are quite happy, as most who buy production rifles are.

    For those of us "into" guns, most all production rifles have to be modified for our satisfaction or we buy/build custom rifles.

    Sure hope your next Savage is reasonable for your needs.
     
  5. DennisH

    DennisH Life Time NRA member

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    First don't panic! Second trigger pull is owner preference, personally I like 14oz's on my hunting rifles. I missed plenty of game with a 3lb trigger.

    I own maybe 7 Savages and had a problem with one, my 22-250. Savage addressed the concern quickly with no bull. They are the only gun company that you can actually speak to someone about your guns!

    I am sorry to hear of your experience, but I believe Savage will stand behind their product. And yes, all of mine will shoot less than 1/2 MOA, even my 270 sporter hunting rifle!

    Hang in there!
     
  6. fullersson

    fullersson B&B Gunworks bbgunworks.com

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    When you were closing your bolt and everything was hanging up that was due to that light trigger pull you were telling us about. Just like Mike said, the gun was actually slam firing except the accu- trigger part prevents the firing of the weapon. It is actually quite common in Savage's when folks try to get all they can out of the trigger. I own a couple and have worked own a good many Savages and have been pleased with the accuracy of them, but they can be quite difficult to deal with at times. Good luck, Brian.
     
  7. CoverDog

    CoverDog Silver $$ Contributor

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    I will address #6. I believe your dealer bought "very old stock" from his distributor. If I'm not mistaken Savage used the same SKU when they changed from blind magazine to detachable mag. I think your gun has been on the distributors shelf for at least 3+years that's about when Savage changed over to DBM in the Predator Series.

    Go to savageshooters.com you'll get all the info you need.
     
  8. 00Scot

    00Scot

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    Rifle and box were brand new never opened. I opened it myself with the owner of the shop watching and assisting me. Serial number and the SKU number both matched. Everything was still in the plastic and untouched. Bolt was separate form the rifle and wrapped in its own plastic. Red clear action plastic thingy was still in the action. Scope was factory mounted. No one messed with anything. The rifle and original box arrived in tact and in perfect shape.

    This one just got away form quality control at the factory. If they have such a thing at the Savage factory. With my experience today you couldn't prove it by me.

    The only shining light was the gun shop. He sent it back. With no complaints, not bitching, no nothing. He was surprised as well with the lack of quality on this rifle. And he being the gunsmith was willing to work on it at no charge. But even he recommended that it be sent back and was the first to say that it never should have left the factory like that.
     
  9. 00Scot

    00Scot

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    The gunsmith is the one who said there was a problem with the trigger. He took a look at it and said that something was wrong. That is was "not" working properly and that the problem was not the normal functioning of the accutrigger.

    All in all I'm glad I sent it back. It ruins the trip for me but there is nothing that can be done at this point. It looks like I will be going back to my Remington or T/C for this trip, at least I know I can count on them. Whichever one I choose wont be a Savage. And that is what sucks!
     
  10. 00Scot

    00Scot

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    I agree that different people have different standards in a hunting rifle. Now if I had paid $350 for the Savage Axis and it showed up like this I doubt I wouldn't have sent it back. I would have been disappointed but for $350 I don't expect perfection. But for $900 I at least expect the rifle to show up and have all the features that it was advertised to have. and not only that I would expect it to actually function properly.

    I really hope Savage makes things right and makes a satisfied customer out of me. But after today I don't have high hopes on that happening. But I will sure keep my fingers crossed.
     
  11. 00Scot

    00Scot

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    thank you CoverDog! That is extremely important info for me to have.
     
  12. 00Scot

    00Scot

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    Thank DennisH, I really hope Savage blows me away and makes a happy customer out of me. I just wish this wouldn't have happened on the first rifle that I decided to buy that was NOT a Remington. It surely does not help that the only rifle I decide to buy that was NOT a Remington was a lemon and had to be sent back. This is not the way you win over a customer over from a very trusted and respected competitive brand.
     
  13. LR_Shooter

    LR_Shooter

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    Don't worry Scott, you not the first to get a lemon from them ;) last one I got, they send me LRPV with laminate stock instead of HS Precision, and chamber out of whack which was eaten by rimer. Anyway so far I tried 3 of their products all had issues, that's 11BTH, 12 LRP and 12 LRPV, so that's 3 strikes for me ;)
    As far as Accutriger issue, it will lock-up on the low setting, basically middle blade triggers sear engagement, but since middle blade haven't reached its end point safety is engaged. You have to use trigger adjustment tool and turn trigger pull spring about 1/2 - 1 turn for heavier pull.
     
  14. jonbearman

    jonbearman I live in new york state,how unfortunate ! Gold $$ Contributor

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    I would call them and discuss why your dealer sent it back and tell them you are disatisfied with a 900.00 gun that looked like a used one from the factory. They need to know that these types of things get out the door on occasion. It is utterly ridiculous that it got past QC. I hope it all works out for you. I own alot of savage rifles and really like them. I have had some problems but not like what you describe.
     
  15. 00Scot

    00Scot

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    LR_Shooter, your statement in no way made me feel better! :-\ haha :)
     
  16. 00Scot

    00Scot

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    I tried calling today but it was too late. So I WILL be calling them tomorrow morning.
     
  17. SS427

    SS427

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    I have 4 Savages and the quality control on all of them were excellent. Fit and finish exactly what you would expect in a factory rifle at that price point. All of them satisfactory in accuracy and two of them very accurate.

    A couple years ago I went to buy a Remington 700 VSSF II and every time you would cycle the bolt with the gun pointed up, the bolt would fall out. That turned me off and I almost didn't buy another Remington, but I did. I'm glad I gave them a second chance, cause the one I ended up with was put together with extreme care and is very accurate. I think every company lets a lemon get by on occassion. I'm sure Savage will make it right and the next gun you will be quite happy with, especially after you shoot it.
     
  18. LR_Shooter

    LR_Shooter

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    Scott, at least you not alone with lemons from them :D call 1- 800-370-0708 choose option 6 and ask for Effie Sullivan or e-mail her esullivan@savagearms.com, she is in charge of the whole CS operations, I would recommend talking to her directly, she is the one who makes most of the decisions.
     
  19. bozo699

    bozo699

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    Scott,
    I am sorry to hear about your bad luck, your not alone there has been multiple threads on here about problems with Savage rifles,luckily I have not had that problem yet with them, however even there better rifles are a little cheesy, I already told you about there down falls, there stocks look like they were shaped with a rasp, the accutrigger is a joke, it's a stamped metal sear dropping piece of JUNK, the bolt looks just like it sounds a old bolt off a John Deere or something and there bores looks as rough as a corn cob and that's without the aid of a bore scope, yet they usually shoot pretty well and some shoots really well ???


    Did I mentioned my Tikka T3 lite has a bolt that is so smooth it feels like its glass, its really really nice trigger breaks clean at 2lbs every time, did I mention the sear has never locked up like the accutrigger does EVERY TIME you close the bolt to hard and fast :'( did I also mention it shoots 1/2 minute out to 600 yards with hunting ammo ;D, the stock, trigger guard and bolt shroud are cheesy but did I mention it shoots 1/2 MOA out to 600 yards ::) Oh did I mention it is stainless and cost $600 and kills every time I pull the trigger ;)

    I own a lot of factory rifles but in the last few years I usually only have custom rifles built but every once in a while I get in a hurry,....did I mention the Finns really build a really accurate inexpensive factory rifle??.....well they do!!
    Hope you have better luck with the Savage you have coming, I am sure it will be better, best of luck to you :)
    Wayne.
     
  20. 00Scot

    00Scot

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    You may be the savior of this situation. I thank you kindly.
     

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