Midway Strikes again!

Discussion in 'Main Message Board' started by TheOtherZilla, Aug 9, 2018.

  1. TheOtherZilla

    TheOtherZilla

    Joined:
    Oct 24, 2010
    Messages:
    1,043
    While not lightning fast shipping it was faster than predicted. 4 days. BUT. It would be nice to get all the parts. I ordered a 17 Hornet modified case. It showed today. But it will not screw onto my Hornaday tool. So I call Midway. The guy there asks for a product number and looks it up. I ask if there was supposed to be an adapter come with it? Guy has no clue but says no. No help there.

    So I call Hornaday. Get a person pronto. I explain to him, give him a Hornaday part number and off he goes to look it up. Seems there was supposed to be an adapter included.. They are sending me one ASAP.

    So one aww shit wipes out a thousand atta-boys.. The worst part is I am stalled til the part gets here, and it'll be a week and a half til I get back home..

    I'll take slooow shipping for correct parts any day.
     
  2. sawcarver

    sawcarver Gold $$ Contributor

    Joined:
    Jan 6, 2013
    Messages:
    227
    Was the adaptor supposed to be in the hornady box? If so it's not Midway's fault it's Hornadys....
     
    Pvt.Donut, ARW, 3dogs and 3 others like this.
  3. hogpatrol

    hogpatrol Gold $$ Contributor

    Joined:
    Apr 28, 2009
    Messages:
    5,569
  4. Charles

    Charles Gold $$ Contributor

    Joined:
    Nov 24, 2008
    Messages:
    219
  5. TheOtherZilla

    TheOtherZilla

    Joined:
    Oct 24, 2010
    Messages:
    1,043
    Hornaday said it was included.. Not sure why it was AWOL. But the Midway guy had no clue that it was included. .. And yes Hornaday is looking into it. IMO the guys at Midway shoulda known their product.
     
  6. Pheasanthunter

    Pheasanthunter Gold $$ Contributor

    Joined:
    Jul 18, 2016
    Messages:
    91
    If they said it’s gonna be awhile you can borrow mine I can get it sent tomorrow
     
  7. Dusty Stevens

    Dusty Stevens COVFEFE Gold $$ Contributor

    Joined:
    May 8, 2014
    Messages:
    8,565
    Why would you even need a hornady modified case? The cases you are going to shoot work 100x easier, more precise and faster.
     
    pirate ammo, Bc'z and Willie like this.
  8. pirate ammo

    pirate ammo Guaranteed to take the wind out of their sails Gold $$ Contributor

    Joined:
    Dec 9, 2017
    Messages:
    1,695
    what do you do with a modified case?? turn it into a TALISMAN,,:rolleyes:
     
    Dusty Stevens likes this.
  9. JimT

    JimT “I don’t even own a piece of camo!”-Kenny Jarrett Gold $$ Contributor

    Joined:
    Sep 18, 2006
    Messages:
    247
    Pretty obvious a hornet case is not going to work as larger cases do. Simple google search shows the adapter.

    Lots of moaning, groaning, bitching and whining on this Board anymore for easily solved problems.
     
    Clancy and boltfluter like this.
  10. robbor

    robbor

    Joined:
    Jun 24, 2006
    Messages:
    546
    I had a midway box delivered by ups and bullets were falling out of the box as he was walking up the driveway. Midway refused to replace the whole box of bullets and instead would only pro rate for the bullets that fell out. Like I wanted a half a box full of blem beat up bullets
     
  11. sawcarver

    sawcarver Gold $$ Contributor

    Joined:
    Jan 6, 2013
    Messages:
    227
    Ive always had great luck with midway if there was a problem they were always right on it. Had a box of CCI 22mag that the plastic box cracked in shipping, they sent me another box of 22 mag and a plastic utility box for the cracked one, great people to deal with
     
  12. ToddKS

    ToddKS

    Joined:
    Jul 11, 2013
    Messages:
    27
    As a supply chain professional I have some insight on this type of issue that most people do not. It is not a reasonable expectation that the guy on the phone at Midway is going to know if there is supposed to be an adapter or not. Midway is a distributor. They rely on Hornady to have the right item in the box. It is not economically feasible for a distributor to know and check the contents of every box they receive. That is not how modern supply chain works. The consumer wants cheap prices and high speed transactions. Issues like this are the consequence of the market trying to give the consumer these things.

    The only thing I find fault with Midway for in this transaction is providing the wrong answer (guessing). They should have told you that they did not know for sure and would have to investigate and get you the correct answer. Then they could have contacted Hornady and provided you with the correct information (or sent someone out to the warehouse to look at the other items in stock to see if they had adapters).
     
    Doug Beach, Mark W, daleboy and 4 others like this.
  13. ratbuster

    ratbuster Silver $$ Contributor

    Joined:
    Aug 20, 2015
    Messages:
    463
    I think it's a bit unrealistic to expect a customer support person at Midway to have detailed knowledge about each and every one of the tens of thousands of products they sell.
     
  14. rmr

    rmr Gold $$ Contributor

    Joined:
    Oct 27, 2011
    Messages:
    96
    several months ago (5-6?), midway was dumping IMI M855 and M193 for $250 a case, shipped. I was cursing midway for weeks. that "sale" cost me a *Lot* of money.
     

Share This Page