March rings have a one year warranty.

Discussion in 'Scopes, Optics, LRFs, Spotters, BoreScopes' started by Nowhere Man, Feb 5, 2018.

  1. Nowhere Man

    Nowhere Man

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    I purchased a March 8-80x56 scope and a set of March rings on 12-26-16. Last week, I noticed a ring cap was cracked. A call to March got me the following answer, "We're sorry. The rings have a one year warranty and you are not within one year".

    UPDATE 2-6-18..... March called me today and are shipping out a new set. Thank you March.
     
    Last edited: Feb 6, 2018
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  2. kneedtospeed

    kneedtospeed Silver $$ Contributor

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    Can't beat Kelbly's Rings, or service.
    Good People!
     
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  3. mr45man

    mr45man Gold $$ Contributor

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    What's the warranty on there scope?
     
  4. Nowhere Man

    Nowhere Man

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    5 years
     
  5. nakneker

    nakneker Gold $$ Contributor

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    Good to know, poor feedback always factors into future purchases.
     
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  6. Rob01

    Rob01

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    Wow that's crazy. They must think pretty highly of themselves to treat customers like that. Not a good way to do business.
     
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  7. R.Morehouse

    R.Morehouse Gold $$ Contributor

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    So......You purchased an item that broke after the warranty was up & you don't understand why they won't replace the out of warranty product.......:eek:.....I don't get it..........o_O
     
    Last edited: Feb 6, 2018
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  8. daleboy

    daleboy Silver $$ Contributor

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    Confused? read this claim made by March...maybe they should make it a Lifetime warranty if they are so confident?

    upload_2018-2-6_11-3-55.png
     
  9. kneedtospeed

    kneedtospeed Silver $$ Contributor

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    downloadfile-2.png All I can say is I'm Glad March Didn't build MY Aircraft!
     
    Last edited: Feb 6, 2018
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  10. R.Morehouse

    R.Morehouse Gold $$ Contributor

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    I am not confused about the Warranty.Just the mind set it takes to believe one is entitled in some way to "Extra Special" treatment when things don't go as they think it should when the rules are made quite clear. Seems like March provided you with a valuable learning moment to be pondered....;)
     
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  11. daleboy

    daleboy Silver $$ Contributor

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    That's too funny. Reading the reply from March and yourself tells me you are their ideal customer.
     
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  12. daleboy

    daleboy Silver $$ Contributor

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    +1
     
  13. kneedtospeed

    kneedtospeed Silver $$ Contributor

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    I Totally get, and Agree with the whole Profit to stay in business, thing. No argument There, what so ever.
    The issue is, this particular company has plenty of cushion, built in, for the Rare instance, should their "superior" product fail. A Reputable company would make Customer Satisfaction a Priority. They themselves, tout this as a Premium product, so the extremely Low expected failure rate, should be ratified, without issue. That is a very Small investment in their public perception.
     
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  14. pirate ammo

    pirate ammo Guaranteed to take the wind out of their sails Gold $$ Contributor

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    the meaning,lifetime warranty,is just that,WHOS lifetime,so far mines 68 years,,idiot trying to rob my shop ,much less
     
  15. nmkid

    nmkid Gold $$ Contributor

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    One thing I have learned is to closely inspect all items ordered. A lot of times I order shooting stuff that sometimes I order as a back up and at times that particular item will sit for months before I use it.
     
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  16. R.Morehouse

    R.Morehouse Gold $$ Contributor

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    Educated Consumer.............Guilty.
     
  17. Nowhere Man

    Nowhere Man

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    UPDATE 2-6-18...... March called me today and are replacing the rings under warranty. Thank you March.

    Dave
     
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  18. daleboy

    daleboy Silver $$ Contributor

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    Great news,good to see March taking care of their customers.
     
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  19. Rob01

    Rob01

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    March might have eyes here too ;)
     
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  20. dsculley

    dsculley

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    Forget those and buy Burris then. Lifetime warranty, period. No proof of purchase, just a product that has the name Burris on it. Can't beat that!
     

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