Good Customer Service

Discussion in 'Gun Project Questions & Gunsmithing' started by Rustystud, Aug 29, 2017.

  1. Rustystud

    Rustystud Site $$ Sponsor

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    About a month ago I called JGS Precision Tool MFG., L.L.C. I spoke with Sarah Siewell, she took my order for several chamber Reamers. She checked the shelf for possible in stock Reamers and shipped what they had in inventory. She gave me a delivery date on the Reamers to be made. How refreshing to get what you ordered right, on the date or before told you would get it. And to get the charges to my credit card correct too. I will give JGS an A+ for quality and Customer Service. Thank You Sarah, Ken, and crew.
     
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  2. vahena

    vahena Gold $$ Contributor

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    #1 on above statement, same here.
     
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  3. boltfluter

    boltfluter Gold $$ Contributor

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    I have had the same great service from JGS . A pleasure to do business with. Actually received it on the promised date. :D:D

    Paul

    www.boltfluting.com
     
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  4. wi50shooter

    wi50shooter

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    I had the same type of service from them about a year ago, great company. Sarah does a great job with customer support and is prompt to reply with questions I had/have. Their reamers were top notch, very nice equipment to use.
     
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  5. sdean

    sdean

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    Great people. Has been that way for a long time.
    Your reamer will measure what you ordered too.
     
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  6. JRS

    JRS Silver $$ Contributor

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    That's JGS;). You can add Dave Manson to that quality list:cool:
     
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  7. geraldgee

    geraldgee Silver $$ Contributor

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    +1 on JGS - Extremely helpful
     
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  8. DJSBRS

    DJSBRS Site $$ Sponsor

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    +1 for JGS. Competency is worth the price you pay for it. Sarah is my hero!

    Call their competitor and all I get is a loud suction sound (head coming out of their ass) when I ask the first question with a response of "I don't know". :(
     
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  9. bibsmachine

    bibsmachine Silver $$ Contributor

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    +1 ON JGS FOR ME TOO.
     
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  10. vahena

    vahena Gold $$ Contributor

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    I received my reamer yesterday as promised on time, also called for some question and I guess they were busy and got a message machine, left message to call me back and today they called me and answered all my questions, and were very pleasant in doing so.
    I give credit where credit is do, they have great customer service and I would buy from them again anytime.
    Rob
     
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  11. Grant G

    Grant G

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    Thank you very much! We appreciate your business, and hope to continue supporting this great sport here at JGS Precision. Its nice to hear some good feedback!
     
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  12. Grant G

    Grant G

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    Keep in mind our phones are only open from 7:30am to 2:00pm Pacific time Monday to Friday.
     
  13. WayneShaw

    WayneShaw

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    Tell us how you really feel DJ!
     
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  14. JRS

    JRS Silver $$ Contributor

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    JGS = Justifiably Good Stuff.
     
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